Yandex.Ru Users, Has Anyone Had Issues With Their Wallet Being Frozen?

silverrain1

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Title: Yandex.Ru Users, Has Anyone Had Issues With Their Wallet Being Frozen?

"Hey fellow users, I'm reaching out for some help. I've been experiencing issues with my Yandex.Ru wallet freezing without any warning, and I was wondering if anyone else has encountered this problem. I've tried clearing my cookies and resetting my 2FA, but nothing seems to be working."
 

Андрец

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Just experienced the same issue with my Yandex.Money wallet being frozen, and after a bunch of emails back and forth, I found out it was because I made a withdrawal to a non-verified card. Make sure your payment info is all verified, folks. Been a few days, and my funds are back, but it was a headache.
 

Vansan

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Anyone experienced with latest news?
 

spiteful

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"Hey guys, I had issues with my Yandex wallet being frozen last month. Turns out, I had some outstanding KYC issues that got flagged, so I just went through the verification process again and it got unlocked. Hopefully, it's just a simple solution for the rest of you"
 

regent

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Yeah, I've had that happen a few times to my Yandex wallet. It usually gets sorted out after an email support ticket's opened but it's still annoying. Anyone else experience issues with their funds being held up?
 

stas1

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"Hey, just chimed in here. I actually had a similar issue last year with my Yandex Money account getting locked due to a 'suspicious transaction'. Turned out to be a false flag, and it got resolved after a week of support tickets, but yeah, be careful out there!"
 

anton_lav

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"Yandex.Ru users, I can confirm that I've had a similar issue with my wallet getting frozen last month. Turns out, it was a compliance issue due to a mismatch in my bank account and ID info, which was resolved after a quick support ticket. Hopefully, it gets resolved for you guys too."
 

yoza007

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"Yeah, I had a similar issue last month with my Yandex Wallet. Turns out, they were flagging my account due to 'unusual activity', which was actually just a bunch of small transactions with my DeFi apps. Took a week to resolve, but customer support was pretty helpful in the end."
 
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