"Massive Server Downtime: Lessons Learned from a 72-Hour Nightmare"

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May 16, 2011
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"Y'all, I just got back from a 72-hour server downtime nightmare with my company's crypto exchange. We lost access to user funds, and it was a total disaster. Anyone else ever go through something like this, and what were some key takeaways?"
 

mangle

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"Yikes, 72 hours is a looong time to be down I feel for u guy, hoping you got some solid backups and a plan to prevent this in the future. What were some of the main causes of the downtime?"
 

mro

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"Yikes, 72 hours is a long time for a server to be down. Hope the team learned their lesson and implemented some solid redundancies. Anyone know if they've had a chance to give an official update yet?"
 

polosatic

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"Yikes, 72 hours is a looong time for downtime. What were the main causes? Was it scaling issues, hardware failure, or just good ol' fashioned human error?"
 

vit1978

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"Yikes, 72 hrs of downtime? That's insane. Glad you guys were able to get the servers back online ASAP, what were the root causes of the issue?"
 

Божена

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"Dude, been there, done that - we had a similar issue last year with our node and it took us a solid 36 hours to get everything up and running. Lesson learned: always have a backup plan and redundant infrastructure in place, or else you'll be sleeping on a couch for a long time"
 
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