My Crypto Trades Got Screwed - Escalating to Arbitration (Losing 10K Due to Exchange Error)

[Spawwn]

Just wanted to share my frustrating experience with an exchange error that cost me $10k. I deposited ETH into my account, but due to some unknown reason, it got converted into an altcoin (which I didn't even have in my portfolio) and then sold off without my consent. Anyone else ever deal with similar issues?

 

[Onil53]

Dude, I'm so sorry to hear that. Been there, done that too, and it's not a good feeling. Have you tried reaching out to the exchange's support team again and providing as much evidence as possible?

 

[almelenkov]

Sorry to hear that you're going through this, dude. I had a similar issue with Binance a year ago, but I was able to get my losses reimbursed through their dispute resolution process. Have you tried reaching out to their support again and asking for the arbitration team's contact info?

 

[vasya-vasya]

Dude, sorry to hear that. I had a similar issue with Binance a year ago, they sorted it out pretty quickly after we escalated to support. Hopefully, you'll get your funds back from arbitration, fingers crossed!

 

[Axxa1981]

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[mishur]

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[Gora666]

Discussion: latest news

 

[ihhfv]

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[Клёха]

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[Миша22]

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[Birena]

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[kolyan173]

Sorry to hear that, buddy. That's a huge loss. You might want to DM the exchange's support team and see if they have an escalation process in place, maybe they'll be willing to compromise a bit.

 

[smokie_alez]

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[pcdmis]

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[Shippo]

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[Ano_nim]

Dude, that's some crazy stuff. I've had my fair share of exchange issues, but 10K is a whole different ball game. Hope arbitration works out in your favor and you get some justice