"Device Not Recognizing Wallet App - Help Me Troubleshoot!"

BorodaSoft

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Oct 15, 2004
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"Hey guys, just need some help here. My Android phone suddenly stopped recognizing my Ledger wallet app - it worked fine last night but now it just says 'No device found' when I open the app. Anyone else ever run into this or know what I should try first?"
 

lina-alina

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Mar 30, 2014
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"Hey OP, did you try uninstalling and reinstalling the wallet app? Sometimes that fixes the recognition issue. Also, make sure your phone is updated to the latest software."
 

Mars00007

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Aug 28, 2017
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"Lol, I had a similar issue with my Ledger wallet app on Android. Try checking the permissions for the app in the settings, make sure it's got access to the storage and Bluetooth. Also, restart your device and see if that resolves the issue."
 

goor31

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Oct 10, 2017
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"Hey OP, have you tried clearing the app cache or updating the wallet app to the latest version? Sometimes a simple refresh can resolve the issue. Also, make sure your device's Bluetooth and NFC are enabled if you're using a hardware wallet."
 

privet1234

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Jun 3, 2017
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"Hey OP, did you try closing all other apps and background processes before trying to access your wallet again? Also, make sure your device's Bluetooth and location services are turned on since some wallet apps require these permissions."
 

NewHorek

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"Hey OP, check if you've got the latest wallet app update and try uninstalling/reinstalling it. Also, make sure Bluetooth and other device permissions are turned on in your settings, that's usually the culprit for these kinds of issues."
 

SylM

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"Hey OP, did you try updating your wallet app and checking for any compatibility issues with your device? I had a similar problem a while back and clearing the app data did the trick."
 
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