"Bugged Out: My Echo Keeps Crashing After Latest Firmware Update"

FroZter

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Apr 12, 2006
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"Hey guys, just a heads up - my Echo just crashed (not just shut down, proper froze) for the third time today after the latest firmware update. Was running fine till then, but since the update, it's been a hot mess. Anyone else experiencing issues like this?"
 

lirand

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Feb 3, 2006
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"Hey OP, sorry to hear you're having that issue with your Echo. I upgraded mine last week and I've also been getting crashes, but I think it's because of a dodgy skill I installed. Have you tried resetting it to factory settings or uninstalling any recent skills?"
 

MAP

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Feb 15, 2005
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"Dude, I had a similar issue with my Echo Show after the last update. Try resetting it to its factory settings and see if that fixes the problem. Also, have you checked for any software updates on your Alexa app on your phone?"
 

nanaliza

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"Dude, I had a similar issue last week. Tried restarting and reinstalling the Alexa app – didn't work for me either. Anyone else having luck with disabling/reenabling the skill?
 
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